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Q:
What’s the lead time for mass order?
A:
For FCL order, the lead time is usually 35~40 days from the date we receive your deposit or original L/C.
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Q:
What types of price term you can offer?
A:
Our price term is mostly FOB Shenzhen. Also, we can do CIF your port but we need to know the nearest port to your place.
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Q:
What payment term for mass order?
A:
For mass order, we can accept TT, irrevocable L/C at sight. For small amount, we also can accept paypal.
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Q:
Is there any quality guarantee for your product?
A:
Usually, we offer our customers 6 months quality guarantee for our products. It only suits the condition of proper use on the products.We also pass different certificates such as BSCI,ISO9001,ICTI,Walmart FCCA,FSC Test,etc.
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Q:
If I have some idea on graphic design, can you help me?
A:
Yes, we would be very pleased to do it. Once you have some ideas please send it to us. We would be able to assist you to finish it.
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Q:
How does the whole order work?
A:
Step1-Please advise quantity you want order
Please advise if you need custom logo
Please advise the shipping address and shipping way
Step2-Check the product cost and shipping cost
Step3-Confirm the order and arrange the advance payment
Step4-Our R&D Department makes the artwork and confirm the artwork
Step5-Make the samples and confirm the samples
Step6-Arrange the mass production
Step7-Do the quality inspection and send our official report for your check
Step8-Confirm the quality and arrange the shipment
Step9-You get the goods and check the quality
sales5@doublestarsport.com
